HetNet Careers

Apply Now

Job Description

Are you looking to break into field sales with a high-demand, life-safety service? We're hiring an energetic, driven Outside Sales Rep to sell our standardized testing services for Emergency Responder Radio Communication Systems (ERRCS). Interested? Apply today and help bring life-safety solutions to more buildings across your city.

Responsibilities

1. Prospect and close new building projects for ERRCS testing

2. Sell a packaged service, not a technical product

3. Visit construction sites, contractors, and property groups in your region

4. Hand off deals to account managers once closed

5. Spend the majority of work hours actively in the field meeting customers, visiting job sites, and developing new opportunities in person

Qualifications

1. Sales-minded with excellent communication skills

2. Willingness to work in the field and hit volume targets

3. Strong organizational habits and a self-starter attitude

4. Valid driver’s license and reliable vehicle

5. Preference for candidates who thrive in a high-activity, boots-on-the-ground sales role

Expected KPIs

• 4+ job site visits per day

• 50+ outbound touches per week

• 8+ new meetings booked weekly

• Track all activity in CRM with discipline and accuracy

What We Offer:

• High commission rates (5-10%) with monthly draw options

• Straightforward service model with low friction sales cycle

• CRM, training, and lead support provided

• Opportunity for growth in monitoring, repair, and annuals upsells

Job Type: Full-time

Compensation Package: Commission-based ($6,000-$10,000+/mo achievable)

Location: Bay Area/Orange County

Benefits:

• Health savings account Full time only 

• Paid time off Full time only 

• Professional development assistance 

• 401(k) 

Schedule:

• 8 hour shift 

• Monday to Friday 

• Weekends as needed 

Travel: Required

Education

• High school or equivalent (required)

Work Location: In person throughout the San Francisco Bay Area/Orange County Area.

Apply Now

Job Description

We're seeking a dynamic, goal-driven individual to join our Customer Success team, specializing in providing in-building wireless coverage solutions to our enterprise clients (B to B).

Candidates must have experience in Fire Alarm, Cellular Enhancement, Emergency Responder Radio Coverage (ERRC) or Distributed Antenna Systems (DAS). Experience with recurring building maintenance service agreements is especially helpful.

The ideal candidate must be highly motivated, team-oriented and possess qualities of positivity, honesty and extreme attention to detail. They should excel in organizational skills, be effective communicators and adept at following processes to support a highly efficient team.

As an Customer Success Manager, you'll be the primary point of contact for our customer base, managing relationships and coordinating with our Field Services Team. This includes overseeing project-specific budgets, timelines, scheduling, goals and resource requirements.

Responsibilities

1. Work closely with customers to understand their needs, providing proposals, project scheduling and coordinating internal resources.

2. Grow revenue and profitability for the assigned customer base through proposal development and closings.

3. Manage projects from inception to completion.

4. Support customer needs for continual managed services (e.g., service agreements).

5. Assist Account Executives in acquiring new customers.

6. Maintain strong working relationships with customers and the team.

7. Regular and timely communication with customers.

8. Represent customers’ interests to Wireless Carriers (ATT, Verizon, and T-Mobile).

9. Coordinate with Customers, Design Manager, Testing Coordinator and Engineers.

10. Ensure engineering projects are completed on time, accurately and profitably.

11. Review Daily Reports from the field team for accuracy and resolving conflicts.

12. Maintain accurate documentation and workflow processes.

13. Update the Customer Relationship Management (CRM) system with accurate information.

Qualifications

1. Three to five years of experience in Fire Alarm, Emergency Radio, or Cellular DAS solutions.

2. Proven work experience in Project Management or Customer Relationships.

3. High attention to detail and communication proficiency (phone, email, messaging, etc.).

4. Strong computer desktop application skills (Excel, Word, Outlook, etc.).

Job Type: Full-time

Salary: $80,000.00 - $120,000 per year

Benefits:

• Health savings account Full time only

• Paid time off Full time only

• Professional development assistance

• 401(k)

Compensation Package:

• Bonus Opportunities

• Performance bonus

• Yearly bonus

Schedule:

• 8 hour shift

• Monday to Friday

• Weekends as needed

Travel Requirement

• Travel

Education:

• High school or equivalent (Required)

Experience:

• 3 to 5 years of experience

Work Location: In person throughout the San Francisco Bay Area. Some travel may be required

Apply Now

Full Job Description

We are looking to hire a team player for our Engineering Services team that provides in-building wireless coverage solutions for our customers. Experience with Cellular and Emergency Responder Radio Coverage (ERRC) Distributed Antenna Systems (DAS) is required.

The successful candidate must be highly motivated, team oriented and possess the qualities of positivity and honesty with extreme attention to detail. Candidates must also have great organizational skills, be a quality communicator and be able to follow processes to assist a highly efficient team.

The Project Manager (PM) is the designated lead on active projects and maintains the relationship with our customers. Management of client relationships includes: project‐specific budgets, project timelines, scheduling, goals and communicating resource requirements with the Field Services Team members.

The Project Manager manages cross‐functional teams of estimates, engineering services, design services, and technicians through various project milestones to project completion while simultaneously managing the financial aspects (P&L) of the project.

Responsibilities

The Project Manager will work closely with our customers to understand their project schedule and help schedule our internal resources. This position is distinguished by the need for a high level of detail, strong communication skills and a proven desire for self-growth.

The tasks of the Project Manager include:

1. Maintain strong working relationships with customers and team

2. Maintain regular, timely communications with customers

3. Represent customers’ interests to the Wireless Carriers (ATT, Verizon and T-Mobile)

4. Coordinate with Customers, Design Manager and Testing Coordinators

5. Ensure engineering projects are handed off on time, complete and accurate

6. Review Daily Reports from field team for accuracy and conflicts

7. Maintain accurate documentation and workflow processes

Qualifications

The qualifications of the successful candidate will include:

1. A minimum of 3 to 5 years’ experience with Distributed Antenna Systems

2. Proven work experience with Project Management

3. High attention to detail and communication proficiency (i.e. phone, email, messaging, etc.)

4. Strong computer desktop application skills (i.e. Excel, Word, Outlook, etc.)

Job Type: Full-time

Salary: $95,000.00 - $110,000 per year

Benefits:

• Health savings account Full time only

• Paid time off Full time only

• Professional development assistance

• 401K

Compensation package:

• Bonus Opportunities

Schedule:

• 8 hour shift

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Project Management: 3 years (Required)

Apply Now

Job Description

We're in search of a passionate RF Field Engineer to join our team! If you're driven to make an immediate impact and eager to grow with us, we want to hear from you. Your responsibilities will include providing technical services for Public Safety Bi-Directional Amplifiers (BDAs) and Distributed Antenna Systems (DAS), ensuring optimal RF communications systems in buildings for two-way radios, cell phones, and wireless data services.

This role stands out for its emphasis on rapid learning, sharp analytical thinking, and problem-solving skills. A strong commitment to personal growth is essential. Additionally, we value strong leadership skills, as you'll play a crucial role in guiding and contributing to our team's success.

Responsibilities

1. Commission, optimize, troubleshoot, and repair Emergency Responder Communication Enhancement System (ERCES, ERRCS)

2. Perform Public Safety Radio Signal testing

3. Commission, optimize, troubleshoot, and repair Distributed Antenna Systems (DAS)

4. Perform wireless carrier coverage testing

5. Create Commissioning, Testing and Site Visit Reports for record keeping and as required by Federal, State, and local codes and ordinances

6. Other duties as assigned by management

Qualifications

1. 3 to 5 years' experience in Fire Alarm, Emergency Radio, or Cellular DAS solutions.

2. Field Experience with BDAs and Fiber-based DAS systems

3. Manufacturer Training Certifications (Comba, ADRF, Fiplex, Solid…etc.)

4. FCC General Radiotelephone Operators License (GROL)

Job Type: Full-time

Salary: $105,000.00 - $115,000 per year

Benefits:

• Health savings account Full time only

• Paid time off Full time only

• Professional development assistance

• 401K

Compensation package:

• Bonus Opportunities

Schedule:

• 8 hour shift

• Monday to Friday

• Day Shift

• Overtime

• Weekends as needed

Education:

• High school or equivalent (Required)

• Bachelor Degree (Preferred)

Apply Now

Full Job Description

We are looking for a talented and highly motivated individual to assist with Emergency Responder Radio Coverage (ERRC) testing. We need someone with a lot of energy, desire to have an immediate impact and has the potential to grow with the team.

This is an entry level position and could be a very good fit for a recent college graduate or former military entering the civilian world.

Responsibilities

The successful candidate will perform a wide variety of technical activities related to the testing and configuration of RF communications systems commonly deployed within a building to support two-way radios, cellular phones and wireless data services.

This position is distinguished by need for a high aptitude for learning, strong analytical and problem-solving skills and must have a proven desire for self-growth. Candidates should also demonstrate strong leadership skills.

The daily tasks of the Wireless Field Technician include, but are not limited to:

1. Perform Emergency Responder Radio Coverage (ERRC) tests to determine radio coverage for First Responders

2. Benchmark testing for the wireless carriers’ coverage (ATT, Verizon, T-Mobile, Sprint, etc.)

3. Create reports based on the data collected to be presented to local fire agencies.

Qualifications

Duties include the ability to read and understand floor plans and maps, utilizes software and specialized tools to assist with system testing, document radio frequency (RF) coverage and site surveys, perform related duties and responsibilities as required.

1. Associates Degree or military experience in telecommunications technology, preferred but not required.

2. Ability to self-perform with limited management supervision

3. Able to pass a physical exam and drug screening

4. Strong customer service skills

We’re in high-growth mode, which could provide lots of opportunities for you. If you’re full of energy, love improving lives through technology and ready for a new challenge; we want to hear from you!

Job Type: Full-time

Pay: $30.00 - $40.00 per hour

Benefits:

• Health savings account Full time only

• Paid time off Full time only

• Professional development assistance

• 401(k)

Schedule:

• 8 hour shift

• Monday to Friday

• Off business hours required for some customers

Education:

• High school or equivalent (Required)

Experience:

• 2-3 years of experience

Apply Now

Job Description

We are looking for a talented and highly motivated CAD Drafter to assist our quickly growing design team in Boise, ID. We need someone with a lot of energy, desire to have an immediate impact and has the potential to grow with the team. (The position is NOT manufacturing design).

Responsibilities

1. Prepare construction ready plans for installation (commercial projects)

2. Provide timely updates for drawing completion and workload

3. Coordinate with other colleagues and customers

4. Developing permittable plan sets for clients which include construction details, plan and elevation views, title page, standard details, Bill of Materials, sheet index etc.

5. Working closely with senior designers and management in order to achieve the above

6. Addressing redline comments and plan check comments

7. Maintaining a clean, organized and current data base and file structure

8. Meeting deadlines

9. Research parts/equipment for detailed information to include into the drawing package

10. Research, develop and retain building code requirements of multiple city and counties

Qualifications

1. Some AutoCAD experience

2. Deadline and detail-oriented

3. High level of aptitude and learning ability

4. Comfortable working alone, in a team environment and under pressure

5. Ability to multi-task between several projects in a timely, seamlessly and thorough manner

6. Problem solving capabilities

7. Ability to take both written and verbal direction

8. Possess basic knowledge of Microsoft Office, Excel, Adobe, AutoCAD – Xrefs, viewports, scaling and sheet sets are encouraged but not required

9. Effective time management skills

10. Motivated to learn new skills and topics

Job Type: Full-time

Salary: $24.00 - $27.00 per hour

Benefits:

• Health savings account Full time only

• Paid time off Full time only

• Professional development assistance

• 401(k)

Schedule:

• 8 hour shift

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Revit: 1 year (Preferred)

• AutoCAD: 2 years (Preferred)

Work Location: In person (Boise, ID)